Karunya Institute of Technology and Sciences is committed to providing a safe, fair and harmonious learning and working environment. Grievance Redressal Cell was set up in accordance with the University Grants Commission regulations 2012 (The Gazette of India, March 23-29, 2013), and Article XXV of the constitution/MOA of Karunya Institute of Technology and Sciences for handling day-to-day grievances related to students, parents, staff members and other stakeholders. Cell was set up in accordance with the University Grants Commission regulations 2012 (The Gazette of India, March 23-29, 2013), and Article XXV of the constitution/MOA of Karunya Institute of Technology and Sciences for handling day-to-day grievances related to students, parents, staff members and other stakeholders.
Grievance Redressal Cell facilitates the resolution of grievances in a fair and impartial manner involving the respective School/Dept./Office (dealing with the substantive function connected with the grievance), maintaining necessary confidentiality, as the case may be.
Any stakeholder with a genuine grievance may approach Grievance Redressal Cell to submit his/her grievance in writing. The Grievance may also be submitted in electronic form.
Type of Grievance:
| Type of Grievance | Complaint portal | Contact office |
| All Grievances (Staff/Students/Parents/ others) | [email protected] | Grievance Redressal Cell, Registrar’s Office, Ground Floor, Administrative Building |
| Ragging complaints | [email protected], [email protected] | Anti-Ragging Cell, Students Affairs Office, Ground Floor, Administrative Building. |
| Caste Based Discrimination | [email protected] | SC/ST Cell, Vice-Chancellor’s Office, First Floor, Administrative Building |
| Gender Discrimination, Sexual Harassment, Eve Teasing | [email protected] [email protected] | Internal Complaints Cell, Alumni Affairs Office, Ground Floor, Administrative Building |
COMMITTEE:
| 1. Vice-Chancellor | - Chairperson |
| 2. Registrar | - Secretary |
| 3. Deputy Registrar (SA) | - Member |
| 4. Dean(s) or Director(s), as the case may be | - Member(s) |
| 5. Officer-in-Charge of Grievance Redressal Cell | - Member |
| 6. UG/PG Student(s)/Research Scholar(s)/Women Representative(s), as the case may be | - Spl. Invitee(s) |
OBJECTIVES:
- To ensure a fair, impartial and consistent mechanism for redressal of varied issues faced by the stakeholders;
- To uphold the dignity of the University by promoting cordial Student-Student relationship, Student-teacher relationship, teacher-teacher relationship;
- To develop a responsive and accountable attitude among the stakeholders, thereby maintaining a harmonious atmosphere in the campus;
- To ensure that grievances are resolved promptly, objectively and with sensitivity and in complete confidentiality;
- To ensure that the views of each grievant and respondent are respected and that any party to a grievance is neither discriminated against nor victimized;
- To advise stakeholders to respect the right and dignity of one another, and not to behave in a vindictive manner towards any of them for any reason
Registration:
Any aggrieved student or parent or staff member with a genuine complaint will submit his/her complaint along with necessary documents, if any, through any of the following modes:
- Submitting in person Sending via e-mail at "[email protected]" or "[email protected]"
- Online Grievance Registration : https://forms.gle/brbhj3Y1yjX1G7ck9
